Terms of Service

Effective Date:
September 1, 2025
Service Provider:
coSociale
Document Version:
1.0

Terms of Service

Table of Contents

1. Introduction

Welcome to coSociale! These Terms of Service (“Terms”) explain how you can use our platform and services (“Services”). By accessing https://cosociale.com, you agree to these Terms.

coSociale is operated by Ovongiz AS, a Norwegian-registered company. We prioritize your privacy and online safety and handle your data in accordance with our Privacy Policy. For cookies and tracking technologies used in our Services, please review our Cookies Policy.

References to “coSociale,” “we,” “our,” or “us” refer to Ovongiz AS and its affiliates. Questions? Contact our support team at support@cosociale.com or our Data Protection Officer at dpo@cosociale.com.

2. License to Use coSociale Services

By signing up and using coSociale, you receive a limited, non-exclusive, non-transferable, and revocable license to use our Services and software to manage social media accounts, subject to these Terms.

2.1 What This License Allows You to Do

  • Install and use the coSociale app on your personal devices (mobile or web).
  • Access features in your plan to create, schedule, publish, and manage content on supported social media platforms.
  • Use the Service lawfully and as intended.

2.2 What This License Does Not Allow

  • Copy, resell, or redistribute coSociale services or software.
  • Reverse engineer, modify, or attempt unauthorized access.
  • Interfere with security features or bypass restrictions.
  • Use coSociale for illegal activities or harm.

2.3 Your Responsibilities

  • Ensure your use complies with all applicable laws and regulations.
  • Do not use coSociale if restricted by law, sanctions, or age limits.
  • We may suspend or terminate accounts for violations or misuse.

2.4 Important Note

This license is revocable. We enforce responsible and fair use to protect our platform and users.

3. Your Account and Responsibilities

Creating an account grants access to most coSociale features. You agree to maintain accurate and secure account information.

3.1 Setting Up Your Account

  • Provide accurate, complete, and current information, including name and email.
  • Create a secure password and do not share credentials.

3.2 Keeping Your Account Secure

  • You are responsible for all activity on your account.
  • Contact support@cosociale.com immediately if unauthorized access occurs.

3.3 Eligibility Requirements

  • Users must be at least 16 years old.
  • For accounts representing organizations, the registrant must have authority to agree to these Terms.

3.4 coSociale’s Rights

  • Suspend or terminate accounts for violations, fraud, or payment issues.
  • Take action if account activity threatens our Services or users.

4. Payments and Subscriptions

Some coSociale features are free; others require paid subscriptions.

4.1 Subscription Plans

  • Plans vary by features and pricing. See coSociale/pricing for details.
  • By subscribing, you agree to pay applicable fees and maintain valid payment info.

4.2 Billing and Renewal

4.3 Failed Payments and Account Access

  • Unsuccessful payments may result in temporary suspension of paid features.
  • Continued non-payment may lead to account closure and data deletion.

4.4 Refunds

  • Payments are generally non-refundable unless required by law or stated otherwise in plan terms.

4.5 Promotional Offers and Price Changes

  • Promotions and discounts may not apply to all users.
  • Price changes will be communicated in advance.

4.6 Plain Summary

You pay for your subscription, it auto-renews unless canceled, and refunds are limited.
Keep payment info current to avoid service disruption.

5. User Content and Ownership

coSociale lets you create, schedule, and post content. You retain ownership of all content you create.

5.1 You Own Your Content

  • All text, images, audio, and video you post remain yours.
  • You retain all intellectual property rights.

5.2 License to coSociale

  • You grant coSociale permission to store, format, and transmit content to deliver the Service.
  • This license is worldwide, non-exclusive, royalty-free, and revocable.
  • Example: Scheduling a post allows us to format it and post at the scheduled time.

5.3 Posting to Third-Party Services

  • Content posted to connected platforms (e.g., Instagram, X, LinkedIn) is also subject to their terms.
  • coSociale is not responsible for third-party handling of your content.

5.4 Your Responsibilities

  • Ensure you own rights to your content.
  • Content must not violate laws, infringe rights, or promote harm.
  • Obtain necessary permissions for media involving other people.

5.5 Content Moderation and Removal

  • We may remove content violating these Terms, including hate speech, infringement, or harmful material.
  • Repeated violations may result in suspension or account termination.

You own your content; we use it solely to provide and manage the Service.

6. Prohibited Activities

To maintain a safe and functional platform:

6.1 Things You’re Not Allowed to Do

  • Illegal activities, harassment, or harmful content.
  • Infringe on intellectual property.
  • Impersonation or fake identities.
  • Interfere with Service security.
  • Spam, advertising without consent, or bypass security features.

6.2 Platform Integrity and Performance

  • Do not overload or damage systems.
  • Automation misuse or code manipulation is prohibited.

6.3 Protecting Others

  • Do not target or harass individuals or groups.
  • Avoid misinformation, harmful content, or hate speech.

6.4 Child Safety

  • Zero tolerance for child sexual abuse or exploitation.
  • Such activity will be reported and accounts banned.

Follow these rules to avoid suspension or termination.

7. Third-Party Services and Integrations

coSociale connects with third-party platforms and tools.

7.1 Connecting to Third-Party Services

  • You authorize coSociale to interact with platforms like Instagram, X, LinkedIn, or AI services.
  • Review third-party policies; we are not responsible for their handling of your data.

7.2 Linked Websites

  • We may link to external sites.
  • coSociale does not control these sites and is not responsible for their content.

7.3 Third-Party Software Components

  • Open-source or licensed third-party components may be used.
  • These are governed by their own licenses.

7.4 coSociale Creator (AI-Powered Content Tools)

Review AI-generated content carefully; coSociale is not liable for inaccuracies.

8. User Content

Everything you post remains yours. Using coSociale grants us a license to operate the Service.

8.1 You Own Your Content

  • Retain all rights to your text, images, audio, or video.

8.2 What You Let coSociale Do With Your Content

  • Store, manage, format, post, or schedule content.
  • Share with connected platforms as required.
  • License is worldwide, royalty-free, and sublicensable only for delivering the Service.

8.3 Special Cases

8.3.1 Images or Photos of People
  • You must have permission for people in your content.
8.3.2 Music and Recordings
  • Ensure all rights, licenses, or permissions are cleared.

8.4 What You Can’t Post

  • Infringing, hateful, illegal, or harmful content.
  • Content violating third-party terms.

8.5 We Don’t Monitor Everything — But We Might

  • We may review flagged content.
  • We may block, remove, or disable violating content.
  • We monitor for safety and security purposes.

9. coSociale Creator and AI Features

coSociale Creator uses AI (like OpenAI) to help generate content.

9.1 Using coSociale Creator

  • Input prompts generate "coSociale Creator Output."
  • You retain ownership of AI-generated content.

9.2 Third-Party AI Services

  • AI providers generate content; coSociale does not guarantee accuracy.
  • Use AI-generated content at your own risk.

9.3 Usage Limits

  • Limits may apply based on your plan. Exceeding them may suspend access.

9.4 Compliance with OpenAI Terms

9.5 Disclaimer

  • coSociale is not responsible for AI-generated content errors.
  • Review all AI output before posting.

Use coSociale Creator responsibly. You own your AI-generated content and must comply with third-party policies.

10. Intellectual Property Rights

This section explains what belongs to coSociale and what remains yours.

10.1 Ownership of the Service and Materials

  • coSociale owns all software, designs, graphics, text, logos, domain names, and other materials.
  • Protected by copyright, trademark, patent, and other laws.

You don’t own coSociale materials unless explicitly stated.

10.2 Your Intellectual Property

  • You retain ownership of all User Content.
  • Using coSociale grants us rights needed to deliver the Service (as in Chapter 5 and 8).

10.3 Use of Your Trademarks

  • You grant coSociale a worldwide, non-exclusive, royalty-free license to use trademarks in connection with providing the Service.

10.4 Restrictions on Use

  • Do not copy, modify, or distribute coSociale materials.
  • Do not misuse trademarks or reverse-engineer the Service unless legally allowed.

10.5 Feedback

  • Feedback you provide can be used freely by coSociale to improve the Service or develop new products.
  • coSociale owns platform IP.
  • You own your content.
  • Feedback can be used to improve the Service.

11. Disclaimers and Limitations of Liability

11.1 No Warranty

  • Service provided “as is” and “as available.”
  • No guarantees on accuracy, reliability, or fitness for purpose.

11.2 Limitation of Liability

  • coSociale and affiliates are not liable for direct, indirect, incidental, or consequential damages.
  • This includes loss of data, revenue, or profits.

11.3 User Content and Third Parties

  • We are not responsible for content posted by users or third-party services integrated with coSociale.

11.4 Your Responsibility

  • Use the Service at your own risk and protect your devices, data, and content.
  • Service is “as is.”
  • Not liable for damages or user content.
  • Use responsibly.

12. Termination and Suspension

12.1 Termination by You

  • Close your account or stop using the Service at any time.
  • Access and data are revoked after closure.

12.2 Termination or Suspension by coSociale

  • For violations of Terms, harm, legal obligations, or security concerns.

12.3 Effect of Termination or Suspension

  • Loss of access and stored data.
  • Data may be retained or deleted per legal and policy requirements.

12.4 Survival of Terms

  • Legal protections, IP, and liability limitations remain in effect.
  • Closing account stops access.
  • Violations may result in suspension.
  • Some legal obligations continue.

13. Governing Law and Dispute Resolution

13.1 Governing Law

13.2 Informal Resolution

13.3 Binding Arbitration

  • Most disputes handled via private arbitration, not court.

13.4 Exceptions to Arbitration

  • Some claims (injunctive relief, small claims) may go to court.

13.5 Waiver of Class Actions

  • Disputes handled individually; no class actions allowed.
  • Governed by local law.
  • Resolve issues informally first.
  • Most disputes go to arbitration.
  • Individual claims only.

14. Changes to These Terms

14.1 Right to Update

  • Terms may be updated to reflect service changes, laws, or business needs.

14.2 Notification

  • Major changes notified via email, in-app messages, or website notice.

14.3 Your Continued Use

  • Continued use after changes means acceptance of updated Terms.

14.4 Review

  • Check Terms periodically to stay informed.
  • Terms may change; major updates communicated.
  • Using the Service indicates acceptance.
  • Review regularly.

15. Contact Information

15.1 Support Email

You can contact us anytime for support or legal matters.
For information about cookies and tracking, see Cookies Policy.